
We drove about two hours to Fond du Lac this morning to attend a shareholders meeting. It was the first time either of us had been to a shareholders meeting and while I imagine that it was very different from, say AT&T, it was interesting. We wanted to take the long, pretty drive home but we needed to hurry back to meet Chris, the refrigerator repair guy. Thankfully, and with Chris’ coaching, the manufacturer will pay for both parts and labor. I had called previously and they had agreed to parts compensation but with info from Chris, I called again and talked about design flaws and potential of fire when combining
electricity and water. It helped my argument when I pointed out that if we considered the time the frig was unplugged when we were in Mexico, the failure would have occurred during the original warranty period. They agreed to a one-time payment of all fees and yes, this time I’ll be purchasing the extended warranty.
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